Frequently asked Questions
We accept all major credit cards for all plans.
You can update your credit card in your account if you are logged in as the account owner.
You can cancel your account monthly. You can do this within your dashboard at modules.delight-xr.com.
Yes, sure! Simply go to the license section at your dashboard and click on your new plan. You can change the plan within the billing cycle of one month.
The Live Streaming Module is able to live stream all playable resolutions on any device.
We support all standard VR Live Streaming Formats such as HLS, MPEG-DASH, and WebRTC. For more information, feel free to visit our live streaming documentation.
Absolutely! Our Premium Support Addon Module includes advanced integration support, as well as Proactive Alerts, Guaranteed Responses, and even Architectural Reviews! If you would like to find out more, visit our dedicated Premium Support page Premium Support page.
Unfortunately, we do not offer a trial period for our Live Streaming Module at this time. However, we will be happy to answer any questions you may have about the service; feel free to contact us anytime!
With Live Streaming Module, integration is made simple. To set up a stream, just follow the same process as you would with the regular Video Player Module. After you’ve integrated the player successfully, use the <dl8-live-video> tag in your HTML Markup. This element works much like the regular <dl8-video> tag and builds upon all of the existing video markup and API (see the <dl8-video> documentation).
Currently we do not support actual encoding of a raw camera stream. Please use existing live streaming engines like Wowza and Amazon to encode your videos.
The pricing for our Live Streaming Module is structured as a monthly payment. Once signup is completed, you have access to the Module for one month or more depending on your plan.
Delight XR’s player technology supports all common mobile, desktop and VR devices. Our device aware algorithm automatically and accurately detects the type of device in order to deliver the best possible quality, perfectly adapted to the device.
If a user has no VR headset, our player technology elegantly fallbacks to touch and/or mouse-based interaction.
Basic
3 Videos* 9,99€/month |
Pro
10 Videos** 39,99€/month |
Enterprise
Unlimited Videos CustomDeal |
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Videos included | 3 Videos | 10 Videos | Unlimited Videos |
Delight XR Web Player | |||
Whitelabel | |||
Next Video | |||
Social Media Feature | |||
Chromecast | |||
Playlist | |||
Chapter | |||
Basic Analytics | |||
Premium Support | |||
Advanced Analytics | |||
Tour Generator Can be added to any plan for 9,99€/month |
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Video Showroom Can be added to any plan for 9,99€/month |
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Start 30 Day Trial | Start 30 Day Trial | Get a quote |
Core Features that are always included
Cross-device video delivery
Works natively on all devices: mobile, tablets, desktop PCs and VR headsets. Blazing fast video delivery that scales with available bandwidth and on-device performance.
Encoding
Make use of our next-gen VR video codec. Optimized for high quality, low bandwidth streaming.
Hosting
Our super-fast and reliable hosting is always included. To ensure the best possible performance, we chosen o work only with the industry-leading supplier such as Google, Amazon, and Microsoft.
Embeddable/Share everywhere
Play and share your video everywhere. After uploading your video to our platform, you receive a personalized iframe for simple integration into your website or wordpress theme.
Dashboard
Our platform dashboard provides a clear overview of your content. It’s your place for managing your videos and get detailed performance analytics. Easily alter details and customize videos with the intuitive controls, no coding required.
Player themes
Our prepared player themes make the start easy and provide best practice settings for your videos. You can change anything and in case something went wrong, always return to our default settings.
Delight XR provided us with an elegant and effective solution to all of our problems. We look forward to working with them in the future.
Aaron Foster, COO at Savvyhomes Portal
Frequently asked questions:
General Questions
What is a module
A module is a component/building block of our modular Video player technology. For example, our Delight XR player is one module that you can choose to build your custom video infrastructure, perfectly adjusted to your individual demands. Modules are designed to be combined with other modules. For example, if you want to equip your player module with monetization features such as banners and video ads you can do so, simply by adding the monetization module.
Can I use my style and branding?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
What's the difference between basic and premium support?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Should I edit the video before uploading?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Do you keep the original video?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Can I download the results?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Do you have larger plans?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Can I switch plans?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Can I cancel my subscription?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Which cards do you accept?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
When am I charged?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Do I need to pay taxes?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Refund of player purchase
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Is the player included in the video platform?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.