Frequently asked Questions
We accept all major credit cards for all plans.
You can update your credit card in your account if you are logged in as the account owner.
You can cancel your account monthly. You can do this within your dashboard at modules.delight-xr.com.
Yes, sure! Simply go to the license section at your dashboard and click on your new plan. You can change the plan within the billing cycle of one month.
A virtual tour is the simulation of an existing location with the help of sequential videos or still images. Other elements like music, sound effects, information hotspots, interactive portals, etc., may also be used. When combined effectively, these elments allow you to build a realistic and engaging representation of any location.
Of course! With our Tour Module, you have free reign to reposition and Information Hotspots.
Yes! Our Tour Module is device aware, and as such auto-detects and adapts to any type of device. Browser compatibility is likewise a non-issue – the Tour module is available on Chrome, Firefox, Internet Explorer, and even Safari.
This is the set of menus, buttons, links and clickable elements such as Information Hotspots or Interactive Portals that allows the viewer to move around a virtual tour from room to room.
Full 360º tours offer your customers unparalleled access to locations without ever leaving your website while at the same time boosting your retention rate, sales, and/or bookings.
Absolutely! You can use the code provided to embed it into your website or send it to your webmaster to do it for you.
Basic
3 Videos* 9,99€/month |
Pro
10 Videos** 39,99€/month |
Enterprise
Unlimited Videos CustomDeal |
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Videos included | 3 Videos | 10 Videos | Unlimited Videos |
Delight XR Web Player | |||
Whitelabel | |||
Next Video | |||
Social Media Feature | |||
Chromecast | |||
Playlist | |||
Chapter | |||
Basic Analytics | |||
Premium Support | |||
Advanced Analytics | |||
Tour Generator Can be added to any plan for 9,99€/month |
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Video Showroom Can be added to any plan for 9,99€/month |
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Start 30 Day Trial | Start 30 Day Trial | Get a quote |
Core Features that are always included
Cross-device video delivery
Works natively on all devices: mobile, tablets, desktop PCs and VR headsets. Blazing fast video delivery that scales with available bandwidth and on-device performance.
Encoding
Make use of our next-gen VR video codec. Optimized for high quality, low bandwidth streaming.
Hosting
Our super-fast and reliable hosting is always included. To ensure the best possible performance, we chosen o work only with the industry-leading supplier such as Google, Amazon, and Microsoft.
Embeddable/Share everywhere
Play and share your video everywhere. After uploading your video to our platform, you receive a personalized iframe for simple integration into your website or wordpress theme.
Dashboard
Our platform dashboard provides a clear overview of your content. It’s your place for managing your videos and get detailed performance analytics. Easily alter details and customize videos with the intuitive controls, no coding required.
Player themes
Our prepared player themes make the start easy and provide best practice settings for your videos. You can change anything and in case something went wrong, always return to our default settings.
Delight XR provided us with an elegant and effective solution to all of our problems. We look forward to working with them in the future.
Aaron Foster, COO at Savvyhomes Portal
Frequently asked questions:
General Questions
What is a module
A module is a component/building block of our modular Video player technology. For example, our Delight XR player is one module that you can choose to build your custom video infrastructure, perfectly adjusted to your individual demands. Modules are designed to be combined with other modules. For example, if you want to equip your player module with monetization features such as banners and video ads you can do so, simply by adding the monetization module.
Can I use my style and branding?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
What's the difference between basic and premium support?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Should I edit the video before uploading?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Do you keep the original video?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Can I download the results?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Do you have larger plans?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Can I switch plans?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Can I cancel my subscription?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Which cards do you accept?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
When am I charged?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Do I need to pay taxes?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Refund of player purchase
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.
Is the player included in the video platform?
Easily connect all your contents in one single fully customizable VR experience so your users can browse your content without ever leaving VR.